• Welcome, assist, and direct employees, visitors, contractors, and suppliers in a professional and courteous      manner.
• Operate the switchboard by answering, screening, and directing incoming telephone calls promptly and accurately.
• Receive, record, and relay messages to the appropriate employees or departments.
• Manage visitor registration, issue visitor access cards, and maintain accurate visitor records in accordance with company security procedures.
• Monitor access to the administration building and ensure compliance with company security and access control requirements.
• Coordinate meeting room bookings and ensure meeting facilities
• Respond to general enquiries and provide accurate information to employees, visitors, and external stakeholders.
• Notify employees of visitor arrivals and coordinate visitor access where necessary.
• Arrange courier collections and dispatch outgoing mail and parcels.
• Maintain a clean, organised, and professional reception area at all times.
• Provide general administrative support, including filing, photocopying, scanning, data capturing, and document preparation.
• Maintain office supplies for the reception area and report replenishment requirements.
• Perform any other reasonable administrative or reception duties as assigned by management.